remember how ecstatic i was regarding the pulse smartpen i got for xmas? WELL...i was just about to rant up a DO NOT BUY post, because of the battery that is not able to hold a charge more than 15 minutes.
suddenly i heard back from livescribe's customer "service" group (after over a week of non-response to my second inquiry)...telling me that "it sounds like" i have a defective battery. (ohreally?) livescribe offered (and delivered) to swap me a new pen.
the new pen is now charging up. more later. but for now...i's excited.
Ah, the woes of gadgetry! I wish you luck on the new one! :)
ReplyDeletehere's a hopeful sign: when revving up the new pen this morning (after a 14-hour charge session), all battery-bars were displayed. full charge!
ReplyDeletenever experienced that with pen #1.
A good sign indeed!
ReplyDelete